Orders are processed within 4 business days of receipt.

After processing, orders arrive approximately 5-7 business days of shipping from our warehouse

Orders ship via UPS. Delivery times are indicative only and subject to the acceptance and approval of your order. Business days are defined as Monday to Friday, excluding weekends and public holidays. Estimated time is calculated from the moment the shipping confirmation is sent.

All glassware collection sales are final.

For the remainder of our products, you can contact orders@franberger.com to request a return authorization within 7 days of your merchandise’s arrival. We can accept returns of products only in their original packaging.